This privacy policy sets out how Mr Bongo Worldwide LTD uses and protects any information that you give us when you use this website.
Mr Bongo Worldwide LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Mr Bongo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is affective from 22nd May 2018.
Your information
We receive and collect the following information from you when you place an order:
Name and/or company name
Email address
Phone number (optional)
Shipping and billing address information
IP address
We require this information to process orders. Orders and payments are processed using this HTTPS secured Shopify website www.mrbongo.com and https://mrbongo.myshopify.com/.
Your account email address will be stored within our secure Mailchimp account using a Shopify/Mailchimp API integration. We will only use this to communicate with you about products if you have given specific opt-in consent when you create an account or check-out.
We do not store any payment information.
We will not pass your data to third parties. We will not transmit or store your data internally at our offices.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information we collect online.
Credit and debit card transactions on this site are processed using Shopify Payments/Stripe, a secure online payment gateway that encrypts your card details in a secure host environment. We also accept Paypal, Apple Pay and Google Pay. We do not store any payment details of any kind.
How we use cookies
A cookie is a very small file which asks permission to be placed on your computer's hard drive. When you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful. A cookie provide no access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to third-party websites
Our website may contain links to other websites. We do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement on the website that you visit.
Newsletter
When you register, you will be given the option to opt-in to receive our weekly email newsletter containing information on new products, events, offers, features, special offers, contests and marketing promotions. We do not sell or pass any of your information to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Mr Bongo. You can unsubscribe at any time by logging into your account and amending the preference or clicking the link at the footer of the email.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your specific permission to do so or are required by law to do so.
You may request the details of information which we hold about you or ask us to delete it completely at any time. Please write to us at Mr Bongo, 6 Gloucester Yard, 121-123 Gloucester Road, Brighton, BN1 4AF, UK or email customercare@mrbongo.com. We aim to correct or remove information within 72-hours.
Further information
If you wish to talk to someone at Mr Bongo please call +44 (0) 1273 600546 or write to us at Mr Bongo, 6 Gloucester Yard, 121-123 Gloucester Road, Brighton, BN1 4AF, UK, or email customercare@mrbongo.com.