If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mr Bongo’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Mr Bongo is the trading name of Mr Bongo Worldwide Limited, a company registered in England. The term ‘Mr Bongo’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 67 Church Road, Hove, East Sussex, United Kingdom, BN3 2BD, UK. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Any reproduction or redistribution of any content on this website is prohibited.
This website uses cookies to monitor browsing preferences. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, code, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Orders
All orders are subject to availability, and items in your shopping basket are not reserved or confirmed until payment has been processed successfully.
Pre-order shipment dates are subject to changes due to manufacturing and delivery dates to us.
If you have registered interest in a product via our Back In Stock wishlist functionality, we will notify you by email as soon the product becomes available.
Returns & Refunds
Goods proven damaged on receipt will be replaced by Mr Bongo.
They must arrive back at Mr Bongo warehouse as shipped (unless a photo is provided before shipping) within 30 days receipt. Items should be returned in their original packaging to ensure they are adequately protected in transit.
Please contact customercare@mrbongo.com or call us on +44 (0) 1273 600546 for further information.
Gift Cards
Our Gift Cards are available on this website and in our shop. They can be used online, in our shops, on the website or on the phone.
Multiple Gift Cards may be used in a single transaction – in-store and online.
After redemption, any balance remaining will not be given as change, but may be applied to future purchases.
Gift Cards will be delivered using the service selected during checkout.
Gift cards and e-gift cards should be treated as cash. Gift cards and e-gift cards cannot be returned or refunded, except in accordance with your statutory rights.
If you loose the code please email customercare@mrbongo.com and we can resend the code to the email address it will ordered from.
Mr Bongo reserves the right to amend the terms and conditions of gift cards and e-gift cards at any time and to take appropriate action, including the cancellation of the card, if, in its discretion, it deems such action necessary. This does not affect your statutory rights.